A Quick Fix
The Crodstrike Issue, caused by an automatic security update pushed by Microsoft in the early hours 18th-19th July 2024 has been described as the biggest IT outage in history. In many cases the fix is simple.
If your Windows PC is experiencing the blue screen of death (BSOD) having been affected by the worldwide Microsoft / Crowdstrike IT Outage these simple steps can in most cases fix the issue.
Please note, the fix involves modifying system files, so please proceed with caution and only if you are confident in being able to do so:
1 Boot Windows into Safe Mode or the Windows Recovery Environment
2 Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
3 Locate the file matching “C-00000291*.sys”, and delete it.
4 Restart your device normally.
If you are not confident in performing these steps please wait for an official fix from CrowdStrike or contact your IT support team for assistance.
All Xanda clients should contact us via our normal communication channels and our support engineers will help to get you back up and running.