Support

Your IT department

We get to know you and your business personally in order to proactively provide you with the support and advice you need to keep your website performing.

In a world where more and more business are increasingly reliant on their IT systems, technical problems can be incredibly frustrating. At Xanda we pride ourselves not only on the quality of the website, security and corporate network support we provide our client’s but on the personal way in which we provide it.

We operate without any loathsome screening telephone answer machines so our clients get directly through to our technicians. We have a large team of London based engineers who get to know our clients on a first name basis which helps us to deal with problems straight away without having to identify or verify calls. We use remote access  technologies to share our client’s screens and help them personally and efficiently.

Our engineers support Apple, Android and Microsoft desktop, mobile and server software on a daily basis.

As Microsoft partners we offer support with all Microsoft systems including migrations to new software packages, hardware and licensing.

Xanda support contracts are available to cover all current Microsoft products including:

  • Windows Server 2003 and 2008
  • Windows Small Business Server 2003 and 2008
  • Exchange Server 2003 and 2007
  • SQL Server 2000, 2005 and 2008
  • Windows XP
  • Windows Vista
  • Office 2000, XP, 2003 and 2007 suites

With Macs and Apple software becoming more and more prevalent in the workplace, many businesses are discovering that quality support for the Apple platforms is far harder to come by than PC and Microsoft support.

But don’t panic! Xanda have been using Apple products for over 10 years, and our team use them on a daily basis as development systems – we know how they work and how to troubleshoot them when bugs happen.

Our specialists can guide you and support you with your Apple systems, including the often complex migrations to Apple from other platforms.

It all begins with a hello

We'd love to hear about your project